You can simply call us, we will speak to you personally.

Do you need support and service? Then you want to be helped quickly. We make this happen:

An answer to your question within 24 hours on working days.

Available by telephone without an endless menu of options.

As a customer you are a customer, not a number.

Contact options

This is how you can easily contact us:

To call

Monday to Friday we can always be reached by telephone from 9 a.m. to 5 p.m. without the intervention of a menu or waiting line. Phone number: +31 320 337 381

Email

On working days we will answer your email as quickly as possible, no later than within 24 hours. The support team has its own email address: service@secumailer.com

Self-service portal

As a customer, you simply create a ticket and follow its status in the self-service portal. You will also find a FAQ, manuals and announcements here.

Service

Personal support and service does not make us unique, but it is what we stand for. We understand that your organization requires a unique approach. That is why you can expect us to help you devise and implement specific solutions for your organization.

We are available between 9am and 5pm on working days.You will always receive telephone contact with a privacy or product specialist without the intervention of a tape, menu, or endless waiting on hold.Because we don’t like that either

Support

You want to be helped immediately when issues arise.We have laid down guidelines for this in our Service Level Agreement (SLA). In practice, we solve every problem, large or small, as quickly as possible.

Our internal approach with short lines of communication ensures that your problem quickly reaches the right person. As a result, we offer a same-day solution wherever possible.