You can simply call us, we will speak to you personally.
Do you need support and service? Then you want to be helped quickly. We make this happen:
This is how you can easily contact us:
To call
Monday to Friday we can always be reached by telephone from 9 a.m. to 5 p.m. without the intervention of a menu or waiting line. Phone number: +31 320 337 381
On working days we will answer your email as quickly as possible, no later than within 24 hours. The support team has its own email address: service@secumailer.com
Self-service portal
As a customer, you simply create a ticket and follow its status in the self-service portal. You will also find a FAQ, manuals and announcements here.
Service
Personal support and service does not make us unique, but it is what we stand for. We understand that your organization requires a unique approach. That is why you can expect us to help you devise and implement specific solutions for your organization.
We are available between 9am and 5pm on working days.You will always receive telephone contact with a privacy or product specialist without the intervention of a tape, menu, or endless waiting on hold.Because we don’t like that either
Support
You want to be helped immediately when issues arise.We have laid down guidelines for this in our Service Level Agreement (SLA). In practice, we solve every problem, large or small, as quickly as possible.
Our internal approach with short lines of communication ensures that your problem quickly reaches the right person. As a result, we offer a same-day solution wherever possible.
Barry Jansen, Director at Duisenburgh Asset management.
Well supervised
“SecuMailer remains involved until all problems are resolved and there are no more questions. Full service.”
Send and receive with the greatest of ease
Get in touch with us and experience the difference SecuMailer can make for you and your recipients.
