Municipality of Deurne Case
As a municipality, the Bommelerwaard Shared Services Organization works daily with personal data and other confidential information belonging to residents and partner organizations. Secure email communication is therefore essential to comply with the GDPR and to maintain citizens’ trust. With SecuMailer, all outgoing email is encrypted by default, without requiring any additional actions from employees.
The Challenge
Needed a solution that guarantees every email is secure (GDPR).
The Secumailer Solution
- SecuMailer ensures all emails are encrypted.
- Only if recipient cannot receive securely → portal fallback.
The Results
- Citizens (mostly using Microsoft/Google accounts) receive securely.
- Problems only with smaller organisations (fixed with SSL setup).
- Overall satisfaction high.
“Most products do what they are supposed to do, but they cannot prevent an email from being sent accidentally in an unsecure manner. With SecuMailer, you have that guarantee.”
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Sector: Municipality
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Users: Entire staff
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Key Benefit: 100% compliance guarantee
From appointment confirmations to confidential records, all emails secure.
Our municipality must also send emails securely in accordance with the wishes and requirements of the GDPR. Various products are available for this purpose. Most products do what they are supposed to do, but they cannot prevent an email from being sent accidentally in an unsecure manner.
With SecuMailer, you have that guarantee. Every email is sent securely, whether it is an appointment confirmation or a confidential message. Only if the recipient cannot receive it securely will they be directed to a portal where the message must be retrieved.
That is why we chose SecuMailer.
Does it always work? Almost always. In our experience, sometimes companies, smaller organizations, and foundations are unable to receive secure emails because their email provider has not set up the email environment correctly. This is usually due to a server that does not have an SSL certificate installed or has the wrong one. After a phone call, this is usually corrected.
Our citizens mainly use Microsoft and/or Google accounts, which are very secure. So far, we have not encountered any citizens who are unable to receive secure emails.
We are therefore very satisfied with SecuMailer.
Ready to secure your email without disrupting your workflow?
SecuMailer makes secure emailing effortless. Whether you’re in healthcare, government, or finance, we help you meet the highest compliance standards with zero user friction, fast deployment, and proven reliability.
Experience how easy secure email can be.
Let’s explore the best-fit solution for your organization.
